Shipping and Delivery

Shipping & Delivery Policy for Bosco Hardware

At Bosco Hardware, we are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping and delivery policy carefully to understand how your orders are processed and shipped.

Shipping Coverage

Bosco Hardware currently delivers products across serviceable pin codes within India only. International shipping is not available at this time.

At this time, we do not offer international shipping services.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During festive seasons, sales events, or high-demand periods, processing times may be slightly longer.

Order Tracking

Once your order is dispatched, you will receive a tracking ID via Email, SMS, or WhatsApp (where applicable).

You can use the tracking information to monitor the status of your shipment.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment is completed.
• From time to time, Bosco Hardware may offer free shipping promotions on selected products or order values.

Delivery Attempts

Our courier partners will make multiple delivery attempts to deliver your order successfully.

If delivery is unsuccessful due to an incorrect address, unavailable recipient, or other customer-related issues, additional shipping charges may apply for re-delivery.

Delivery Timeline

Estimated delivery times may vary depending on your location:

• Metro Cities: 3–5 Business Days
• Tier 2 & Tier 3 Cities: 4–7 Business Days
• Remote Areas: 5–10 Business Days

Delivery timelines are estimates and may vary due to courier operations and local conditions.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

• Contact our support team within 48 hours of delivery.
• Share your Order ID and clear photos/videos of the product.
• Our team will review the request and assist with replacement or return procedures.

Delayed Deliveries

While we strive to ensure timely deliveries, delays may occasionally occur due to:

• Weather conditions
• Natural disasters
• Public holidays
• Transportation disruptions
• Courier partner issues
• Unforeseen operational circumstances

In such cases, we appreciate your patience and understanding.

Delivery Address

Customers are responsible for providing accurate and complete shipping information at the time of placing an order.

Bosco Hardware will not be responsible for delays or failed deliveries caused by incorrect address details provided by the customer.

Order Cancellation

Orders may be canceled before dispatch.

Once an order has been shipped, cancellation requests cannot be guaranteed and will be subject to our Return & Refund Policy.

Customer Support

If you have any questions regarding shipping, delivery, or order tracking, please contact our customer support team through our Contact Us page.